Dude, who even knows.

9th May 2023

Post reblogged from YOU'RE ALL TRAPPED IN HERE WITH ME with 17,976 notes

storybookprincess:

working in a library, i encounter a lot of people who are in the process of filling out important forms, sending important faxes, and copying important documents. and the more important these things are, the more stressful, meaning i end up assisting a lot of really stressed people with a lot of really stressful paperwork, and have thus developed the ultimate line to immediately validate and empathize with their situation

“they don’t make it easy, do they?”

i nearly always use this line at some point in the conversation & it works without fail, because there is ALWAYS a they and they are ALWAYS not making it easy. you don’t have to specify who “they” are. you don’t even need to have an approximate idea of their role in this process.

job application? disability paperwork? insurance documents? financial aid paperwork? in any situation, the person visibly relaxes & enthusiastically agrees, because someone understands their plight: they are out there & they are NOT making it easy

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  26. storybookprincess posted this
    working in a library, i encounter a lot of people who are in the process of filling out important forms, sending...