Fifty percent of Facebook Messenger’s total voice traffic comes from Cambodia. Here’s why
Keyboards weren’t designed for Khmer. So Cambodians have just decided to ignore them
Rest of World
Cambodia prefers to conduct online conversation by voice rather than text because the 74-character Khmer alphabet is poorly suited to keyboards
It's amazing how Facebook apparently didn't hire a single person from the country/who speaks the language who they could just ask. Like, you're entering an entire market and they apparently don't have a Facebook Khmer/Cambodia team at all?!
Facebook didn’t particularly cause this situation, and it’s not particular to them, just they were the ones who saw metrics on text/voice share to notice it, presumably at earlier stages you had things like “AIM/ICQ isn’t taking share from phone calls as much as elsewhere” that didn’t show up as clearly